1. Seller identification
- Publisher: COMBO GAMES S.L.
- Address: Calle Teresa Claramunt 33º B, 02006, Albacete (Albacete), Spain
- Tax ID (NIF/CIF): B56968654
2. Scope of application
These terms govern the sale of products through the WooCommerce online store available at www.combogames.es.
3. Products
The products offered are board games designed and published by the publisher itself.
Images, illustrations, and descriptions are for informational purposes only.
Las imágenes, ilustraciones y descripciones tienen carácter orientativo.
4. Prices
- Prices are shown in euros (€).
- They include applicable taxes in Spain, unless otherwise stated.
- Shipping costs are automatically calculated in WooCommerce before completing the purchase.
5. Purchase process
The purchase process consists of:
- Product selection
- Shopping cart
- Entry of billing and shipping information
- Selection of payment method
- Order confirmation
Once completed, the customer will receive an order confirmation email.
6. Payment methods
Available payment methods are those enabled in WooCommerce, such as:
- Credit/debit card
- Electronic payment platforms
7. Shipping
- Free shipping is available to provinces within mainland Spain and the Balearic Islands. This may be subject to change in the future as new shipping destinations are added.
- Estimated delivery times are 3–4 days and may vary depending on the destination.
- Any customs duties, taxes, or local fees may be borne by the customer.
8. Right of withdrawal
The customer has 14 calendar days from receipt of the order to withdraw from the purchase, in accordance with Spanish and European regulations.
Return shipping costs will be borne by the customer, except in cases of defective products or shipping errors.
The customer may exercise their right of withdrawal by using the contact form on the website.
9. Returns and defective products
In the event of a defective product or an error attributable to the publisher, a replacement or refund will be provided at no cost to the customer.
To report any of these situations, the customer must notify the seller through the contact form on the website.
10. Warranty
Products are covered by the legal warranty established under current Spanish legislation.
11. Applicable law and jurisdiction
These terms are governed by Spanish law.
In the event of a dispute, and where the customer has the status of a consumer, the courts of the consumer’s place of residence shall have jurisdiction.